Terms & Conditions
These Terms & Conditions govern your use of this website and any purchase made from Faith Avenue Pvt Ltd ("Faith Avenue", "we", "us", "our"). By using this website, you agree to these terms.
1. Introduction
These terms apply to all visitors and customers of this website. Please read them carefully before using our site or placing an order.
2. Website Usage
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use of, this website by anyone else.
3. Eligibility
By using this website and placing an order, you confirm that you are legally capable of entering into a binding contract.
4. Product Information
We make every effort to display our products, including colours, materials and descriptions, as accurately as possible. As many of our pieces are handcrafted, slight variations between the product shown and the product received may occur.
5. Product Availability
Products are subject to availability. We reserve the right to limit quantities, or to discontinue a product, at any time.
6. Pricing
Prices shown on the website are in the currency indicated at checkout and may change from time to time without prior notice. The price applicable to your order is the price shown at the time you complete checkout.
7. Orders
Placing an order through this website constitutes an offer to purchase. We reserve the right to accept, decline, or cancel any order at our discretion — for example, in cases of pricing errors or stock unavailability.
8. Payments
Payments are processed through the payment method or gateway made available at checkout. You agree to provide accurate and complete payment information.
9. Order Cancellation
Order cancellation requests may be accommodated if the order has not yet been processed or shipped. Please contact us as soon as possible if you wish to cancel an order.
10. Shipping and Delivery
Shipping and delivery are governed by our Shipping Policy.
11. Returns / Refunds
Refunds and returns are governed by our Refund Policy.
12. Intellectual Property
All content on this website — including text, images, logos and designs — is the property of Faith Avenue Pvt Ltd or its licensors, and may not be used, copied or reproduced without permission.
13. User Content
If you submit any content to us — such as a review, message, or comment — you grant us permission to use it in connection with operating and promoting our business, in a reasonable and respectful manner.
14. Third-Party Services and Links
Our website may reference or link to third-party services. We are not responsible for the content, accuracy, or practices of any third-party service or website.
15. Limitation of Liability
To the fullest extent permitted by applicable law, Faith Avenue Pvt Ltd shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or our products.
16. Changes to Products or Website
We may update, modify, or discontinue any part of our products or website at any time, without prior notice.
17. Changes to Terms
We may revise these Terms & Conditions from time to time. The updated version will be posted on this page, and continued use of the website constitutes acceptance of the revised terms.
18. Governing Law
These Terms shall be governed by the applicable laws of India, subject to the final legal review and applicable jurisdiction.
19. Contact Information
For any questions about these Terms & Conditions, please reach out through our Contact Us page.
Last updated: August 2026
