Shipping Policy
This page explains how Faith Avenue Pvt Ltd processes and ships orders. Final shipping rules and timelines may be updated from time to time.
1. Order Processing
Orders are generally processed within a few business days of being placed. Processing time may vary depending on product availability and order volume.
2. Shipping Availability
We aim to ship to locations across India, and to select international destinations where available. Availability may vary by product and destination.
3. Estimated Delivery
Delivery timelines may vary depending on destination, product availability, courier service and other circumstances. Any delivery estimate shown at checkout is an approximation and not a guarantee.
4. Shipping Charges
Shipping charges, if applicable, will be calculated and shown at checkout before you complete your order.
5. Tracking
Where available, tracking details will be shared with you once your order has been shipped, so you can follow its progress.
6. Delivery Delays
Occasionally, deliveries may be delayed due to circumstances beyond our control, such as courier disruptions, weather, or regional restrictions. We appreciate your patience in such situations and will assist wherever we can.
7. Incorrect Address
Please ensure your shipping address is accurate and complete at checkout. We are not responsible for delays or delivery issues caused by an incorrect or incomplete address provided by the customer.
8. Damaged Package on Arrival
If your package arrives visibly damaged, please contact us with photographs as soon as possible so we can assist — see our Refund Policy for details.
9. International / Domestic Shipping
Domestic and international shipments may be handled by different courier partners and may be subject to different timelines, charges, or customs requirements. Any applicable customs duties or import taxes are the responsibility of the customer.
10. Contact
For any shipping-related question, please reach out through our Contact Us page.
Last updated: August 2026
